Neighbor: A person who shows kindliness or helpfulness toward their fellow humans.
Neighborhood: Everyone on Neighbor! The more the merrier.
Host: A person who has extra space that they want to share with their Neighbors and make some extra money while doing it.
Renter: A person who wants to store their belongings with a friendly Neighbor at an affordable cost.
Listing: The way a host shows off their unused space on the Neighbor website. This can be a garage, bedroom, shed, RV pad, basement, closet, lot, attic, warehouse, or any other unused space to be used for storage.
Reserve Space: Renters click the Reserve Space button to alert a host that they want to store their belonging in the host’s space. After the renter clicks this button, the host has 48 hours to either accept or decline the request. After this button is clicked, the listing is removed from public view.
Reservation: After the host accepts the reservation request, the reservation officially begins! The renter can move their items into their new location beginning on the start date.
My Listings: Shows hosts all of their listed spaces divided into vacant listings, listings with pending reservations, and listings that are currently reserved. Once a Neighbor logs into their account, they can access the My Listings page by going to the drop down menu and clicking My Listing. From there, you can view the Published, Draft, and Deactivated listings using the navigation bar.
My Rentals: Shows you all of the listings where you are storing your belongings. This is where you'll go to check and update the status of each reservation. Once a Neighbor logs into their account, they can access the My Rentals page by going to the drop down menu and clicking My Rentals.
Inbox: The hub of all Neighborly communication! If you get a notification that you received a message from someone on Neighbor, you’ll login to your Neighbor account and go to your Inbox to read and response to the message.