Yes, definitely! We recommend reserving the space first, in order to ensure you get the space you want within the timeframe you want, but we understand that sometimes you need a few more details before you are ready to place a reservation with a host. That’s one reason why we created the Neighbor Inbox. It is a safe, secure platform to facilitate communication between hosts and renters. 

In order to message the host: 

  1. Sign in to your Neighbor account
  2. Go to the listing that you are interested in
  3. Click on the Host's profile picture
  4. When you are on their profile, click the "Message" button
  5. Type out and send your message
  6. You'll receive an email and text message when the host responds!

Note: To protect all users, we encourage users to only communicate through the Neighbor platform. Exchanging money outside the Neighbor platform will also void your rental agreement and all Neighbor protections.

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