Your payout is guaranteed with Neighbor's Payout Protection which means even if your renter is late or stops paying, Neighbor will still pay you on time, every time (terms and conditions apply). Neighbor has got your back! Neighbor's processing fee covers the cost of automated billing and our Payout Protection. Connect your bank account or learn more about payouts.
If a renter has a failing payment over 30 days, a member of the Neighbor Customer Success team will reach out to you and help facilitate an online auction process.