We encourage Hosts to enable a first month discount on their space to increase the likelihood of their space being reserved. We want to help you earn money as soon as possible! Per our Terms of Service (See under "10. Discounts"), first month discounts only apply to reservations longer than one month. This means that if your renter moves out and ends their reservation before the first month is over, they are automatically charged the second half for a full month's price of storage. We have this in place to protect Hosts like you!

If your renter ends up staying longer than one month, then they will receive the discount as normal and will be charged full price for any following months. Neighbor protects your payout, meaning if your renter stops paying, we will still pay you while their items are on your property. We love our Neighbors!

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