Hosting 101 | Neighbor Help Center

Hosting 101

FAQs, How to Host, Best Practices, and more

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29 articles in this collection
Written by Colton Gardner, Michelle Paravato, Bradi Garner and 1 other

How do payouts work as a host?

Online rental payments are guaranteed and sent automatically to hosts

Written by Stephanie Trochez
Updated over a week ago

Host Facebook Community Guidelines

hosts, optimization, facebook, rules, guidelines

Written by Bradi Garner
Updated over a week ago

How to Subscribe to Host Facebook Notifications

how to improve listings, host insight, host community

Written by Bradi Garner
Updated over a week ago

How can I take great photos of my space?

optimization, photos, how to get my space rented, how to be a better host

Written by Bradi Garner
Updated over a week ago

Who can be a Neighbor host?

Renting out space, hosts, does it cost to rent out space through Neighbor

Written by Colton Gardner
Updated over a week ago

Creating a Listing

How do I start creating a listing for my storage space?

Listing process, how do I advertise space on Neighbor, making money

Written by Colton Gardner
Updated over a week ago

What type of storage space can I rent out?

Hosts, renting out space, can I list any kind of space

Written by Colton Gardner
Updated over a week ago

What counts as a photo ID?

Photo verification, safety

Written by Colton Gardner
Updated over a week ago

What type of photos should I post?

Optimize listing, recommended photos, getting my space rented out

Written by Colton Gardner
Updated over a week ago

What does it mean to publish a listing?

Published listings, advertising storage space through Neighbor, can people see my space for rent

Written by Colton Gardner
Updated over a week ago

What does it mean to archive a listing?

Delist my space, archive my space, the space is no longer available, where did my listing go

Written by Michelle Paravato
Updated over a week ago

Approving a Reservation

How do I approve a reservation request?

Letting someone store their belongings in my unused space

Written by Michelle Paravato
Updated over a week ago

How do I decide whether or not to accept a reservation request?

Reservation request, decline, should I store the renter's belongings in my space

Written by Colton Gardner
Updated over a week ago

How long do I have to approve a reservation request?

Approving a reservation request, making money by renting out my space

Written by Colton Gardner
Updated over a week ago

How do I know what a renter wants to store in my space?

Renter inventory, are the items being stored in my space safe and legal

Written by Stephanie Trochez
Updated over a week ago

What happens if a reservation expires before I can approve a request?

Reservation expiration, can I still rent out my space if I didn't respond to a reservation request within 48 hours

Written by Colton Gardner
Updated over a week ago

My Listings

Can I edit my listings while it's reserved?

Editing my listings, current reservation, changing the price of a listing

Written by Michelle Paravato
Updated over a week ago

How can I edit my listing?

Editing drafts, published, and archived listings, making changes to my space

Written by Stephanie Trochez
Updated over a week ago

What can I do to promote my listing?

Listing optimization, getting your space reserved, advertising my space

Written by Colton Gardner
Updated over a week ago

Free Photo Shoot

How do I schedule a free photo appointment?

Free photography, scheduling a session, get your space rented

Written by Bradi Garner
Updated over a week ago

How do I prepare for my free photo session?

Photo appointment preparation, free photos, listing optimization

Written by Colton Gardner
Updated over a week ago

When will I get the photos of my space from the photographer?

Free professional photos, publishing my listings

Written by Colton Gardner
Updated over a week ago

Compensation

How do I receive my host payout?

Getting Paid as a Host, Connecting your Bank Account to Stripe

Written by Colton Gardner
Updated over a week ago

When will I be paid?

Tracking host payments, payouts, Stripe account, compensation for renting out space

Written by Colton Gardner
Updated over a week ago

Does it cost to list space on Neighbor?

Fees associated with renting out space on Neighbor

Written by Colton Gardner
Updated over a week ago

How do I report my Neighbor income on my taxes?

Taxes, report income, will I get a 1099 form, yearly income, are my earnings taxable

Written by Michelle Paravato
Updated over a week ago

Special Cases

Does my renter need to have renters insurance?

Renter's insurance, liability, responsibility in protecting renter's belongings

Written by Colton Gardner
Updated over a week ago

How does Neighbor protect me from liability issues as a host?

Liability, Terms of Service, Damages

Written by Colton Gardner
Updated over a week ago

Damage to the Host's Property

What to do if a host has property damage caused by the renter

Written by Colton Gardner
Updated over a week ago