# Hosting Basics > How do I set up my profile? Setting up your profile is the first step in the hosting process! Potential renters will see your profile to get to know you an... Source: https://help.neighbor.com/en_us/hosting-basics-B1XBvA8RO Last updated: 2026-07-14T16:39:53.822Z ## How do I set up my profile? Setting up your profile is the first step in the hosting process! Potential renters will see your profile to get to know you and feel confident in storing their items in your space. Visit your [Profile](https://www.neighbor.com/dashboard/442833/profile) page to add your profile picture and a welcoming bio!  Check out [how to create a great profile](https://kst.mr/HyepbvHd35) to get started! ## Where do I connect my payment method? Our hosts receive their payouts by connecting their bank accounts! This is done through [Stripe](https://kst.mr/BkeuSLq9q), our encrypted payment gateway. By visiting your [Bank Account](https://www.neighbor.com/dashboard/178091/profile/payment) page, click “Connect Bank Account” to get started in Stripe! Check out [how to connect your bank account](https://kst.mr/ByXkzU_29) for more help.  Note: Neighbor doesn’t keep any payment information on the Neighbor platform.  ## How do I create my first listing?  On the Neighbor homepage, click “List my space” at the top right to get started! You will insert information about your space, [add pictures](https://kst.mr/S1PfmLqc9), and more! After you submit your listing, there will be a quick review process by our team and then it will go live!  Here’s [how to create a listing](https://kst.mr/BJZ0f899c) and some [review criteria](https://kst.mr/HkNNmIqq5) we look for.  ## What happens after my listing gets published? Now we want to help you get it reserved: 1. [Share your listing](https://kst.mr/ryaXOSO29) on Facebook marketplace or other classified services 2. [Respond quickly to messages](https://kst.mr/rk5SOBOh9) or reservation requests from potential renters ## How will I know if someone is interested in my listing? When a potential renter sends a reservation request, you will receive an email and a text! If you have our mobile app with push notifications enabled, you will also be alerted through the app.  ## A renter requested my listing! Now what?  After you receive a reservation request, you will have 24 hours to [approve](https://kst.mr/Sy1wmU99c) or decline the request. You can view the request in your [My Listings](https://www.neighbor.com/dashboard/442833/listings) page and see what items the renter wants to store and for how long. Our renters need storage quickly, so if you do not respond before the 24 hours are up, the request will automatically expire. To approve a reservation request, you can respond to the text message you receive with an "A", or click “Approve” in the email or on our platform.  ## How does the renter pay? As soon as you approve the reservation request, the renter is charged for the first rental month! [Every monthly rental period after this](https://help.neighbor.com/en_us/monthly-rental-periods-reservation-renewals-SkNmsMnpi), the renter will be [automatically charged](https://kst.mr/rkKKQ859q) on the renewal date to ensure they pay for the entire period. For security and protection, [we require payment through the Neighbor platform.](https://neighbor.kustomer.help/en_us/why-should-i-always-communicate-and-pay-directly-through-neighbor-S1gvw0UCu)  ## How am I paid? At the end of each rental period, your [host payout](https://kst.mr/ByWnXUq5c) will be sent to your connected bank account! After 3-5 business days, you’ll see the payout in your account.  Neighbor takes a small 4.9% + $0.30 [Processing Fee](https://kst.mr/B1vcELccc) from each monthly host payout. This allows us to provide protections like the [$1 Million Host Guarantee](https://www.neighbor.com/host-guarantee) and [Payout Protection](https://kst.mr/HkBnELqcc)!   ## Are reservations month-to-month? Yes, all Neighbor reservations are month-to-month! If you need your renter to move out earlier than expected, we ask that you give them 30 days’ notice. After the items are removed from your rental space, you or your renter will need to [cancel the reservation](https://kst.mr/BkwCXL5c5) through our platform to stop the automatic payments.  ## How am I protected? Neighbor takes your safety seriously! We offer our [$1 Million Host Guarantee](https://www.neighbor.com/host-guarantee) to protect you against personal liability. We also offer [Payout Protection](https://kst.mr/S1te4Lccc) that allows you to receive your payout for up to two months if your renter stops paying. ## Should I share my phone number or address? For security and protection, always [message renters through the Neighbor platform](https://neighbor.kustomer.help/en_us/why-should-i-always-communicate-and-pay-directly-through-neighbor-S1gvw0UCu). Do not share your address, phone number, or other contact information. Your renter will be sent your exact address after you approve the reservation.