# How to Cancel a Reservation as a Host

> Once you approve a reservation request the reservation will remain active until you or the renter have canceled If you need the renter to   vacate your sto

Source: https://help.neighbor.com/en_us/how-to-cancel-a-reservation-as-a-host-SyXyzhKU5

Last updated: 2025-02-12T23:39:40.697Z

Once you approve a reservation request, the reservation will remain active until you or the renter have canceled the reservation through the Neighbor app or Neighbor website. If you need the renter to [vacate your storage space](https://neighbor.kustomer.help/articles/-rkKDAUCu), you’ll need to provide the renter with at least [30 days’ notice](https://help.neighbor.com/en_us/how-to-give-my-renter-a-notice-to-vacate-rkG8DCIRu). Learn more about our [Cancellation & Refund Policy](https://help.neighbor.com/cancellation-and-refund-policy-SkR8D08Ad).

It is the primary responsibility of the renter to end their reservation through the Neighbor app or website to prevent future payments from being charged. **If the host is aware that the renter (i) no longer intends to use the space and (ii) has permanently removed their items from the space or never stored items in the space, the host should cancel the reservation through the Neighbor app or website on behalf of the renter.** 

If you are concerned about how canceling may affect your Top Host badge, you won’t need to worry unless you cancel more than 25% of your reservations. For more info on host standards, check out this article: [Host Standards and Ground Rules](https://help.neighbor.com/en_us/host-standards-r11UTZDM2)

### **How to end a reservation:**

1.  Confirm that all of your renter’s items have been removed from your space
    
2.  Log in to your Neighbor account and go to your [My Listings](https://www.neighbor.com/dashboard/442833/listings) page
    
3.  Find the listing you want to cancel and click “End Early”
    
4.  Select your reason for canceling 
    
5.  Click “Cancel Reservation” 
    

Now your listing is ready to rent again on Neighbor!